Return and Warranty Policy

Miscellaneous Parts Return/Exchange Policy (excludes all Moonlight 4WD DIY Kits)
Unused items in their original packaging can be returned or exchanged within 30 days of purchase. Shipping and handling charges are non-refundable. A 20% restocking fee will apply to all returns.

DIY Kit Return Policy
Please choose carefully, as returns are not guaranteed and are assessed on a case-by-case basis. We do not offer refunds or exchanges on products that have been installed, altered, or customised to suit individual requests. Shipping and handling charges are non-refundable. Unused items in their original packaging may be returned or exchanged within 30 days of purchase. A 20% restocking fee will apply to all returns.

Order Cancellation Policy (Prior to Dispatch)

• DIY Kits: A $200.00 cancellation fee will apply if you wish to cancel your order/booking.
• Other Items: A 20% cancellation fee will apply.

Warranty
Our products are covered for manufacturing faults for 12 months from the date of purchase. Should a fault occur within this period, we will offer a repair, replacement, or refund, depending on the circumstances and nature of the fault. To claim warranty, please contact us within the warranty period.