Store Return Policy and Warranty
Miscellaneous Parts (excludes all Moonlight 4WD DIY Kits) Return/Exchange Policy
Unused items in their original packaging can be returned or exchanged within 30 days of initial purchase.
Shipping & handling charges are not refundable.
Returns will have a 20% Restocking Fee applied.
DIY Kit Return Policy
Please choose carefully as returns are not guaranteed & are considered on a case by case basis.
We do not offer refunds or exchanges on any products that have been installed or are altered/customised from the standard product to suit your individual requests or needs.
Shipping & handling charges are not refundable.
Unused items in their original packaging can be returned or exchanged within 30 days of initial purchase.
Returns will have a 20% Restocking Fee applied.
Order Cancellation Policy - Prior to Dispatch
DIY Kits - A $200.00 cancellation fee applies should you no longer wish to proceed with your order/booking.
Other Items - 20% Cancellation Fee applies.
Warranty
Your products are covered for manufacturing faults within 12 months of purchase. Should there be a manufacturing fault within the warranty period we will offer to repair, replace or refund depending on your circumstances & the fault itself. To claim we must be contacted within the warranty period.